Help Save SlideShare! Bring Back Reupload

October 13, 2017
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SideShare, the popular slideshow hosting service, has 38 million registered users and gets 70 million unique visitors a month. If you are one of those users or visitors, you can help save SlideShare from itself by bringing back REUPLOAD, an essential feature that has recently been removed.

What is Reupload and Why is It So Important?

Reupload is (or was) a feature that allowed users to repost a revised version of a slideshow without changing its URL. Now that it is gone, the only way to revise a slideshow is to delete the original version and repost a new version with an new URL. Why does that matter?

  1. Short-term error correction: We are all human. (Well, at least I am). We make mistakes. After you have posted your slideshow, you, or one of your readers, notices a typo, a wrong number in a calculation, or a broken link. You want to fix it, but meanwhile, you or your readers have bookmarked the original version, or Tweeted the link, or posted it on Facebook. When anyone follows those links or bookmarks, they will be taken to the original version with the error, not your corrected version. If you deleted the original when you made the correction, they won’t find anything.
  2. Long-term revisions: Sometimes I publish a slideshow on a topic of lasting interest, say, the economics of a soda tax. I posted this version of my soda tax slideshow in 2010. Last year, soda taxes were back in the news, so I posted this revised version. At the same time, I added the little yellow box on the front page of the original so that anyone who had the old link could find the new version. This week, I wanted to update it again to include the news of the failure of Chicago’s soda tax, but with reupload gone, I can no longer steer anyone who finds one of the old versions to the newest version.
  3. Classroom use: College professors and high school teachers use slideshows in their classrooms all the time. They include links to the slideshows in the printed or on-line curriculum materials they give to their students. What if the creator of the slideshow fixes an error or makes an update? Doesn’t the teacher want them to find the latest version, not the old one? Without reupload, this won’t happen.

What you can do

When I first contacted SlideShare about reupload, I got this non-responsive response:

Hi Ed,

Thank you for your email and I am sorry for any inconvenience this may have caused. We’re always looking for ways to improve the SlideShare experience for our members. This sometimes means removing features that aren’t heavily used to invest in others that offer greater value.  Please know we continuously evaluate how features and products are used, and make adjustments accordingly to focus our resources on providing the most value to our members. As a result, we have removed the ability to re-upload documents to SlideShare.

As a workaround, you can upload a new file to SlideShare and delete the current one. Please be aware that this means we will not be able to transfer any views/likes/URL’s to the new presentation.   Again, I apologize for the inconvenience and we greatly appreciate your feedback. We have documented the issue in order to track additional reports of the problem and for consideration to be addressed in a future release.

If there’s anything else I can help you with, please don’t hesitate to let me know. All the best,

Allison LCS Support Specialist – Mobile

This was a boilerplate response that other users have also gotten. It has been posted and reposted several times on discussion boards. I reopened the case and pointed out to “Allison” that it is nonsense. Reupload is not a feature that is “not heavily used.” It is an essential feature that people use all the time. It offers great value.

“Allison” sent back this new reply that gave me a tiny bit of hope:

Thanks for your feedback about removing the re-upload feature and I wish I was personally able to do something myself however, please know I’ve sent your concern to our product team for consideration. Taking member feedback into account, we’re always looking for ways to improve the SlideShare experience. When many of our members ask for the same improvement, we try our best to get it done. Though immediate action may not be possible, your feedback will be incorporated into our ongoing discussions about the direction of our design and development.
 
Again I apologize for any inconvenience this may have caused. If you need anything else, please let me know and I will gladly assist. 

So, if one of us complains, nothing happens, but if a lot of us complain, something might happen. Let’s see if “Allison” is right. Let’s send lots of requests to bring back reupload and see if they bring it back.

How to send a request to bring back reupload

SlideShare makes it pretty easy to ask for help. Here is how you do it:

  1.  Go to the SlideShare home page: https://www.slideshare.net/
  2. Scroll down to the very bottom and click on “Support” 
  3. Type “Reupload” in the search box at the top of the main support page
  4. Next, you will get a page that says, “Sorry, we couldn’t find any information about ‘Reupload’ (unless, by the time you do this, they have added some information).
  5. Go to the bottom of that page and click on the “Contact us” link
  6. That will take you to a page where you can send a message to SlideShare help. Ask them to bring back reupload, and tell them why you care.

Thanks! If we all work together, we can save SlideShare from self-destruction!

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